A love note to a certain airline.
Dear AA,
While I so do appreciate you landing me in this beyond-gorgeous land of South Florida in one piece, I do have a few bones to pick with you.
I was dedicated enough to arrive at the airport at 8 am for an 11 am flight. (Obsessive, yes, but the point is, I wanted to make the flight as smooth as possible for all involved.) Before doing so, I meticulously packed my carry-on and baggage to fulfill your requirements to the letter.
As much as I hate fast food, I followed your rules and did not pack any of my own nutritious choices, and instead, overpaid for what you had available for sale in the boarding areas.
This is me, doing my part.
Why couldn’t I count on you to put as much into our relationship as I had? There’s very few things I wake up at the crack of dawn for.
You, on the other hand, gave me a false sense of security by having the check-in and security checks go seamlessly. Everything was perfect. We boarded on time, I had a lovely window seat. (Then again, that was thanks to VW’s lovely travel coordinator, and not you.)
Why then, did we end up with a three-hour delay after said boarding (including a deplanement) over what was effectively a dim light bulb and a static-y phone? While I get that these are important aspects (whatever)…couldn’t you have checked it out before allowing us to board? And, if you realized it might take ALL afternoon to fix, perhaps you could have given us a meal credit? Or placed us on another plane?
I’ll have you know, I have hot dinner plans at Forge tonight that demand ample time to primp. Spending all afternoon wilting away in an airport? Not part of the plan.
So while I am now resting comfortably in this, my amazingly awesome hotel SUITE (I swear, the bathroom is bigger than my apartment!), and about to put on my little black dress and my brand-new Modern Vintage heels…I have to say my mood is somewhat tarnished. My day, a little less bright. And for that, I believe you most certainly owe me (another) free trip. Or at the very least, a cocktail.
Thank you.
AW
PS: To the café in JFK: My grilled chicken salad with candied pecans was missing the promised herb-coated croutons. While seemingly minimal, this window dressing was actually the reason I got said salad instead of the pesto chicken wrap, and was gravely disappointing – especially considering you overcharged for wilted greens. You, too, are in my dog house.
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